Refund Policy

Thank you for shopping at Monopoly Go Shop. We strive to provide our customers with high-quality products and services. This Refund Policy outlines the terms and conditions regarding refunds and exchanges for our digital products.

1. Digital Products

Due to the nature of our digital products, all sales are final. Once a purchase is completed, we do not offer refunds or exchanges unless required by law.

2. Exceptions

We understand that issues may arise, and we are committed to providing excellent customer support. If you encounter any problems with your order, please contact us at cs@monopoly-shop.com within [insert timeframe, e.g., 14 days] of your purchase. We will review your request and may offer a resolution, which could include:

  • Replacement of the product.
  • Credit towards a future purchase.

3. Order Issues

If you experience any of the following issues, please contact us immediately:

  • Incorrect product received.
  • Technical issues preventing you from using the product.

4. Refund Process

To initiate a refund request, please follow these steps:

  1. Contact our customer support team at cs@monopoly-shop.com.
  2. Provide your order number and a description of the issue.
  3. Our team will respond with instructions regarding your request.

5. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after changes indicates your acceptance of the new policy.

6. Contact Us

If you have any questions about this Refund Policy or need assistance with your order, please contact us at cs@monopoly-shop.com.

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